At Riken Dental Group, after a complete examination, we will present you with a treatment plan showing dental health fund item numbers, description of treatment and cost.
Our administrative team will explain the fees, discuss and prioritise your treatment based on your needs and budget.
If you are in a health fund, our team are able to help you gain the information regarding certain limits and restrictions and together work out the approximate gap payment to you. This means there are no surprises for you.
We will work at your pace and level of affordability. We encourage you to discuss any concerns you may have regarding your treatment plan or your payment details.
We do require 24 hours notice if any appointments are to be cancelled and fees are charged for non attendance.
We accept most credit cards and have EFTPOS facilities available for payment and will also accept cheques and cash. Those who are in a health fund can have their accounts billed directly to their fund on the day of treatment by the HICAPS system.
Please note that if, for some reason, you are unable to claim through your health fund with HICAPS or you forget to bring along your health fund card to an appointment; full payment of the total invoice is required on the day.